Terms and Conditions
Boomzo Aligarh – Clear Rules, Fair Play. Read our service policies and user agreements below.
Frequently Asked Questions (Terms & Conditions)
Understanding our platform rules, roles, and policies.
These Terms govern your use of the Boomzo platform (website/app/services). By accessing or using Boomzo, you agree to these terms. Boomzo connects customers with verified vendors for home/city services but acts only as an intermediary.
Boomzo is an intermediary platform that connects customers with independent vendors. We do not directly provide services and are not responsible for the quality, performance, disputes, or outcomes of any vendor services.
Vendors are screened and verified by Boomzo, but we do not guarantee or warrant the quality, safety, accuracy, or results of their services. Use vendor services at your own risk.
Provide accurate information for bookings. All payments must be made only through Boomzo's verified and secure payment methods. Do not make direct payments to vendors outside the platform.
Customer-initiated cancellations generally do not qualify for refunds. If a vendor cancels, Boomzo may assist in finding an alternative vendor but does not provide refunds or compensation.
Customers must provide accurate details, ensure safe access/conditions for service, and cooperate with vendors. Vendors are fully responsible for service quality, customer safety, and compliance with laws.
Boomzo may attempt to mediate disputes between customers and vendors as a courtesy, but we are not obligated to resolve them. Parties should resolve issues directly, and Boomzo disclaims responsibility for outcomes.
Boomzo is not liable for any damages, losses, delays, unsatisfactory services, injuries, or direct/indirect consequences arising from platform use or vendor services. Use is at your own risk.
All content, logos, text, images, and materials on the Boomzo platform are the intellectual property of Boomzo. Unauthorized use, copying, or reproduction is prohibited.
Yes – Boomzo reserves the right to suspend or terminate any account that violates these terms, misuses the platform, or poses a risk to users, vendors, or the service.
These Terms are governed by the laws of Aligarh, Uttar Pradesh, India. Any disputes shall be subject to the exclusive jurisdiction of courts in Aligarh.
Why Choose Boomzo?
100% Verified Professionals
Every expert goes through background checks and skill verification.
One-Stop Platform
25+ trusted services (AC, cleaning, salon, etc.) in one app.
Doorstep Convenience
Book instantly via app or website with preferred time slots.
Transparent Terms
Clear rules: secure payments, no hidden fees, fair policies.
Guaranteed Satisfaction
If you're not happy, we step in to make it right.
Aligarh-First
Deeply rooted locally, understanding Aligarh's specific needs.
Win-Win Ecosystem
Customers get quality; providers get growth opportunities.
Mobile App + Support
Easy booking & real human support via call/email.
Customer Reviews – Boomzo Terms
What verified users say about our transparency and fairness.
"Read Boomzo’s terms before booking my first service – very clear that they’re just the connector, not the service provider. Booked electrician and everything went smoothly. Transparency builds trust!"
Rohan Singh
Civil Lines, Aligarh
"Appreciated the straightforward refund and cancellation policy on Boomzo. Had to reschedule a salon appointment – no refund as per terms, but the team was helpful in rebooking. Fair and honest platform."
Priya Sharma
Dodhpur, Aligarh
"Used Boomzo for geyser repair – terms clearly state no liability for vendor work, but the service was perfect anyway. Love how upfront they are about being an intermediary. Safe to use!"
Amit Verma
Sasni Gate, Aligarh
"First time booking through Boomzo – read the terms and feel secure knowing payments are only through the platform and vendors are verified. Dispute-free experience. Great terms!"
Neha Gupta
AMU Campus, Aligarh
"Had a small delay due to the vendor – Boomzo mediated quickly even though terms say it’s optional. Shows they care despite the clear liability limits. Reliable and professional."
Sunita Devi
Quarsi, Aligarh
"As a frequent user in Aligarh, Boomzo’s terms make sense – no false promises, clear rules on payments/refunds, and Aligarh jurisdiction. Makes me feel confident every time I book."
Rajesh Kumar
Ramdaspur, Aligarh
Acceptance of Terms
Continuing to use Boomzo means you have read, understood, and agreed to these Terms and Conditions. We are committed to providing a safe, reliable, and transparent service experience for all of Aligarh.
For questions, contact grow@boomzo.in or call +91 843 991 1779.
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